Short version: We make sure that your data is handled in a way which complies with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and any other relevant legislation.
Long Version: In this document, ‘we’ refers to Isle of Wight Bouncy World. ‘You’ refers to visitors to our website and our customers.
Who is responsible for your data?
Our data protection officer and company owner is James Blakemore. The data protection officer is responsible for making sure that your data is stored and processed safely. You can contact them on 01983 294644, or email email@example.com
Why do we process and store your data?
We need to store and process your data if you make an enquiry or place an order with us, to allow us to provide our services as an inflatable and party Hirer. This includes your name and contact details. We also need to store your details for tax and insurance reasons.
We only store or process data which you have given directly to us and which we need to run our business.
How long will we keep your data?
We may need to keep your personal details until up to 7 years after you were a customer of ours, for tax and insurance purposes. After this date your data will be anonymised, unless you have ‘opted in’ to receive ongoing communications from us.
Who has access to your data?
Our data protection officer is responsible for managing access to the personal data we store. Only the data protection officer and authorised members of staff will access your data.
Some of the services we use will also store a copy of your data. For example, our website provider Wix.com our email provider 1&1 Internet and any providers they use to provide their services. If you send your details over a social media platform, that platform may keep a copy of your messages.
We do not sell or give your data to any third parties for their marketing purposes.
Who else might your data be shared with?
We reserve the right to share your personal data with other third parties if required for legal reasons. For example, in the case of an insurance claim, a tax audit, or to prevent fraud. Otherwise we do not share your Data with any other third parties.
How can you see what data we store about you?
You have the right to request details on any data we store about you. We can send a copy of your data to the email address you entered when using our services.
Your right to deletion
If you were previously a customer of ours, we might need to hold onto some of your data for tax or insurance reasons. Otherwise we will happily comply with your request as best we can.
How can you opt in or out of our marketing messages?
You can manage your marketing preferences at any time by getting in touch with us through email or bu clicking the unsubscribe button at the end of the marketing email.
Our website’s cookies are temporary and cannot be used to identify individual visitors.
Third parties might also set cookies on your browser. We use Google Analytics, bing Analytics and wix to monitor the performance of our website, Third parties will have their own cookie policies.
How do you make a complaint about our use of your data?
The Information Commissioners’ Office (ICO). is the authority for data protection in the UK. If you have an unresolvable problem with us and our use of your data, they are who you should contact.